Zimra jobs

ZIMRA VACANCIES
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HEAD ICT INFRASTRUCTURE & NETWORKING – LEVEL 5 (1 POST) – HEAD OFFICE Responsibilities: v Defines and communicates corporate plans, policies, and standards for the organisation for acquiring, implementing, and operating ICT Infrastructure and Networking systems v Leads the ICT Infrastructure and Networking strategic planning initiative for achieving business goals v Formulates budget in accordance to the set strategic objectives and modernisation initiatives v Manages and monitors ICT Infrastructure and Networking financials i.e. recurrent and CAPEX v Establishes ICT Infrastructure and Networking goals, objectives and departmental operating procedures v Develops and executes ICT Infrastructure and Networking enterprise wide disaster recovery and business continuity plan v Manages ICT Infrastructure and Networking systems performances in line with the service level agreement v Works with stakeholders to ensure operational efficiency of the system working in collaboration with internal clients, IT resources, vendors and strategic partnerships including Government v Ensures that adequate change management policy is effected on the required ICT Infrastructure and Networking systems v Defines project scope, goals and delivery that support business goals in collaboration with stakeholders v Plans and schedules project timelines and milestones using appropriate project management tools 2 v Manages the external and internal project managers for each assigned project to ensure they follow the project specifications, the people and time allotments and quality standards v Identifies opportunities for the appropriate and cost effective investment of financial resources in ICT Infrastructure and Networking systems and resources v Contributes to the contracts and procurement process for contactors and consultants by providing technical expertise on the scope of work and assist in the development of the request for proposals content to ensure that there is consistency and quality in the selection of the best fit contractor or consultants v Manages, guides and coordinates staff in ICT Infrastructure and Networking department v Ensures there is an ICT Infrastructure and Networking succession plan in place v Conducts performance appraisals/reviews for staff in section v Develops ICT Infrastructure and Networking staff professionally and technically v Ensures optimum staff levels are maintained in the ICT Infrastructure and Networking v Any other duties that may be assigned by incumbent’s superiors Qualifications: v Bachelors’ Degree in Computer Science/Information Systems or equivalent v Post graduate degree is an added advantage v At least 8 years’ experience at managerial/supervisory level in an ICT environment in a large organisation v Must have knowledge of networking in an enterpriser network v Must have knowledge of Windows infrastructure in an enterprise network v Knowledge of Project Management or PRINCE 2 methodology is an added advantage v Clean Class 4 Driver’s licence is a prerequisite Other Attributes: v Ability to work both independently and as part of a team v Good communication and people skills v Self-starter with ability to work under pressure and long hours v Unquestionable integrity
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae and certified copies of academic and professional qualifications, by not later than Monday, 27th February 2017, in envelopes clearly indicating the position being applied for. Applications should be addressed to: The Acting Director, Human Resources & Administration Zimbabwe Revenue Authority 6th Floor, ZB Centre Cnr. First Street / Kwame Nkrumah Avenue P. O. Box 4360 HARARE

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HEAD SYSTEMS DEVELOPMENT – LEVEL 5 (1 POST) – HEAD OFFICE Responsibilities: v Manages the preparation and monitoring of sectional budgets v Spearheads projects assigned to software development managers and the respective application development teams v Managing and adherence to ICT contracts and interfacing with service providers at senior level v Provides and drafts input on policy matters and advises senior management on policy review issues and initiate approvals. v Carries out awareness of policy to supervisees and users v Manages the complete software development lifecycle of the ZIMRA information systems; including gathering requirements, database management, software development, testing, implementation, user follow up, support and projects v Provides ad-hoc reporting and decision support information required for executive management decision processes v Capacity planning for current and future systems or enhancements to systems v Provides technology decisions that impact positively on software development and oversees special IT projects as assigned v Oversees the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout ZIMRA v Manages development projects that meet business requirements and goals, fulfill enduser requirements, and identify and resolve systems issues v Oversees and provides direction for the application development team in support of business requirements v Ensures the review and analyses of existing applications’ effectiveness and efficiency, and develops strategies for improving or leveraging these systems v Provides research and makes recommendations on software products and services in support of procurement and development efforts v Evolves job descriptions, and participates in the recruitment process v Mentors, formulates and appraises managers through use of BSCs and working scorecards v Develops systems development continuous staff development programs v Supervises adequate assignment and allocation of resources to sectional supervisees v Any other duties that may be assigned by incumbent’s superiors. 4 Qualifications: v Bachelors’ Degree in Computer Science/Information Systems or equivalent v Post graduate degree is an added advantage v At least 9 years in ICT development at managerial/supervisory level in a large organisation v Extensive knowledge of JAVA or SAP Enterprise Resource Planning (ERP) is a must v Project management experience or training in PRINCE 2 methodology is a requirement v ASYCUDA system knowledge is an added advantage v Appreciation of Microsoft development/integration tools is an added advantage v Clean Class 4 Driver’s licence is a prerequisite Other Attributes: v Ability to work both independently and as part of a team v Good communication and people skills v Self-starter with ability to work under pressure and long hours v Unquestionable integrity
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae and certified copies of academic and professional qualifications, by not later than Monday, 27th February 2017, in envelopes clearly indicating the position being applied for. Applications should be addressed to: The Acting Director, Human Resources & Administration Zimbabwe Revenue Authority 6th Floor, ZB Centre Cnr. First Street / Kwame Nkrumah Avenue P. O. Box 4360 HARARE

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ASYCUDA MANAGER – LEVEL 7 (1 POST) – HEAD OFFICE Responsibilities: v Oversees the installation, upgrade and support of all components of the ASYCUDA systems v Supports and provide guidance to first and second line supervisee steams v Maintain frequent contact with the ASYCUDA team leaders regarding work progress v Liaises with the functional ASYCUDA expert teams to assist with the ongoing functional support of ASYCUDA v Oversees the implementing and integration of ASYCUDA with emphasis on one or more components such as JAVA, MS SQL server, oracle and databases, SharePoint, asp.net, SO class and other web technologies. Monitor the interfacing with other internal and external systems. v Ensures security of operating systems – Linux, Oracle databases and ASYCUDA application v Supervises ASYCUDA change control management v Internal and external service level agreement (SLA)/vendor supervision v Supervise the carrying out of detailed system design, including estimates for new ZIMRA solutions 5 v Works collaboratively with internal and external technical and project teams, such as UNCTAD v Spearheads projects assigned to system development managers and the respective application development teams v Ensures adherence to ICT contracts by service providers v Supervises adherence to the software development lifecycle of the ZIMRA information systems; including gathering requirements, database management, software development, testing, implementation, user acceptance tests, user follow up, support and projects v Ensures ad-hoc reporting and decision support reports are produced from relevant ASYCUDA systems v Supervises the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout ZIMRA v Oversees and provides direction for the application development team in support of business processes v Reviews and analyses of existing applications’ effectiveness and efficiency, and develops strategies for improving or leveraging these systems v Provides research on ASYCUDA and makes recommendations on software products and services in support of procurement and development efforts v Participate in the organisational recruitment processes v Mentors, formulates and appraises supervisees through use of BSCs and working scorecards v Recommends staff/supervisees’ training requirements v Supervises adequate assignment and allocation of resources to sectional supervisees v Any other duties that may be assigned by incumbent’s superiors Qualifications: v Bachelors’ Degree in Computer Science/Information Systems or equivalent v At least 7 years’ experience in an ASYCUDA environment or JAVA development at managerial or supervisory level v JAVA certification or ASYCUDA technical training is a requirement v Must have extensive knowledge of Oracle databases v Knowledge of Linux operating systems will be an added advantage v Knowledge of Project Management or PRINCE 2 will be an added advantage v Appreciation and understanding of Customs processes is an added advantage v Clean Class 4 Driver’s licence is a prerequisite 6 Other Attributes: v Ability to work both independently and as part of a team v Good communication and people skills v Self-starter with ability to work under pressure and beyond stipulated hours v Unquestionable integrity
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae and certified copies of academic and professional qualifications, by not later than Monday, 27th February 2017, in envelopes clearly indicating the position being applied for. Applications should be addressed to: The Acting Director, Human Resources & Administration Zimbabwe Revenue Authority 6th Floor, ZB Centre Cnr. First Street / Kwame Nkrumah Avenue P. O. Box 4360 HARARE

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ICT SECURITY MANAGER – LEVEL 7 (1 POST) – HEAD OFFICE Responsibilities: v Formulation and continuous review of ICT and ICT Security policies v Security Assessments Reports and Risk management of both Systems development and Infrastructure and networking sections v Ensures Security Management best practices and principles are embedded in all information systems and ICT Infrastructure Projects v Security assurance and approval on all ICT architecture designs v Managing the departmental and organization Wide Security Awareness Strategy and Program v Managing Physical Security Design and Deployments for the ICT data centers and all ICT resources v Monitoring network and database security v Formulating ICT security programs and plans v Coordinating and supervising ICT Security staff and consultants v Managing ICT security e.g. firewalls; Database Vaults v Designing network security architecture v Managing SLAs with security service providers v Supervises the installation, upgrade and support of all security components v Any other duties that may be assigned by incumbent’s superiors Qualifications: v Bachelors’ Degree in Computer Science/Information Systems or equivalent v Masters in Computer Science/Information Systems is an added advantage v At least 7 years’ ICT experience of which at least 5 years should be purely as an ICT Security personnel v CISSP or CISA or CISM Certification is an added advantage v Extensive experience in ICT policy or ICT Security Policy Formulation and implementation v Oracle Database security knowledge or experience is a must v Clean Class 4 Driver’s license is a prerequisite 7 Other Attributes: v Ability to work both independently and as part of a team v Good communication and people skills v Self-starter with ability to work under pressure and beyond stipulated hours v Unquestionable integrity SAP MANAGER – LEVEL 7 (1 POST) – HEAD OFFICE Responsibilities: v Contributes to the architecture design of the SAP systems environment v Supervises the installation, upgrade and support of all components of the SAP systems landscape v Enforces SAP change control management through SAP transport requests and Solution Manager v Supports and provide guidance to first and second line teams at the Data Centre on SAP v best practice v Maintains frequent contact with the SAP team leaders regarding work progress v Liaises with the functional SAP expert teams to assist with the ongoing functional support of SAP v Oversees the implementing and supporting of SAP ECC with specialism in one or more components such as BI, Business Objects, PI, Portal, CRM, Hana and MDM v Internal and external service level agreement (SLA)/vendor supervision v Supervise the carrying out of detailed system design, including estimates for new ZIMRA solutions v Works collaboratively with internal and external technical and project teams v Spearheads projects assigned to system development managers and the respective application development teams v Ensures adherence to ICT contracts by service providers v Supervises adherence to the software development lifecycle of the ZIMRA information systems; including gathering requirements, database management, software development, testing, implementation, user acceptance tests, user follow up, support and projects v Ensures ad-hoc reporting and decision support reports are produced from relevant SAP systems v Supervises the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout ZIMRA 8 v Reviews and analyses of existing applications’ effectiveness and efficiency, and develops strategies for improving or leveraging these systems v Supervises the design, development and installation of new enhancements and upgrades to SAP systems and associated applications v Ensures security of operating systems – Linux/Solaris, Oracle and Hana databases and SAP applications v Provides research on SAP and makes recommendations on software products and services in support of procurement and development efforts v Participates in the organisational recruitment processes v Mentors, formulates and appraises supervisees through use of BSCs and working scorecards v Recommends systems development staff training requirements v Supervises adequate assignment and allocation of resources to sectional subordinates v Any other duties that may be assigned by incumbent’s superiors Qualifications: v Bachelors’ Degree in Computer Science/Information Systems or equivalent v At least 7 years’ experience in a SAP Enterprise Resource Planning (ERP) environments at managerial or supervisory level v Must have SAP certification in at least one core module v Must have extensive knowledge of Oracle databases v Knowledge of Solaris/Linux operating systems will be an added advantage v Knowledge of Project Management or PRINCE 2 will be an added advantage v Appreciation of SAP BI and HANA databases will be an added advantage v Clean Class 4 Driver’s licence is a prerequisite Other Attributes: v Ability to work both independently and as part of a team v Good communication and people skills v Self-starter with ability to work under pressure and beyond stipulated hours v Unquestionable integrity
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae and certified copies of academic and professional qualifications, by not later than Monday, 27th February 2017, in envelopes clearly indicating the position being applied for. Applications should be addressed to: The Acting Director, Human Resources & Administration Zimbabwe Revenue Authority 6th Floor, ZB Centre Cnr. First Street / Kwame Nkrumah Avenue P. O. Box 4360 HARARE

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ICT INFRASTRUCTURE MANAGER – LEVEL 8 (1 POST) – HEAD OFFICE Responsibilities: v Identifies, proposes and plans infrastructure and hardware solutions v Leads the infrastructure and hardware administrators team v Performs factory acceptance tests for new equipment before delivery v Conducts operational readiness review and check for the correct functioning of configured elements v Ensures software and asset register is current v Produces technical specifications for invitation to tender (ITT) v Produces Gantt charts on project system implementations v Manages the configuration of the infrastructure and hardware ensuring the necessary controls are in place for system functionality and availability v Plans system testing and commissioning v Enables administrative infrastructure and hardware components to allow for continuous monitoring and security controls v Advises and recommends to Head ICT Infrastructure on infrastructure and hardware issues v Carries awareness of policies to users and sign off v Avails business continuity v Institutes processes and procedures for equipment maintenance and operation v Checks with business users through telephone or email on service satisfaction conditions v Checks on quality control on procured goods and services v Uses fault reports from system users to identify system intrusion threats v Allocates resources as per departmental budget v Verifies and recommends staff costs v Recommends distribution of infrastructure and hardware v Recommends disposal of obsolete equipment v Maintains spares at optimum levels v Evolves job descriptions and participates in the recruitment process v Mentors formulates and appraises departmental staff v Checks on staff performance through station visits and user supports v Any other duties that may be assigned by incumbent’s superiors 10 Qualifications: v Bachelors’ Degree in Computer Science/Information Systems or equivalent v Post graduate degree is an added advantage v At least 6 years’ experience at managerial or supervisory level in an enterprise environment v Extensive knowledge of Windows server platforms v Extensive knowledge of SharePoint administration v Extensive knowledge of the virtualisation technologies. v Extensive knowledge of software installation and hardware maintenance v Knowledge of Linux is an added advantage v Knowledge of Project Management or PRINCE 2 will be an added advantage v Clean Class 4 Driver’s licence is a prerequisite Other Attributes: v Ability to work both independently and as part of a team v Good communication and people skills v Self-starter with ability to work under pressure and beyond stipulated hours v Unquestionable integrity ICT NETWORK MANAGER – LEVEL 8 (1 POST) – HEAD OFFICE Responsibilities: v Identifies, proposes and plans network and service desk services solutions v Produces technical specifications for invitation to tender (ITT) v Produces Gantt charts on project system implementations v Manages the configuration of the network and service desk systems ensuring the necessary controls are in place for system functionality and availability v Plans system testing and commissioning v Enables administrative network configuration components to allow for continuous monitoring and security controls v Checks equipment rooms for optimum operating conditions v Advises and recommends to Head ICT Infrastructure on Networking and helpdesk issues v Carries awareness of policies to users and sign off v Leads the networking business continuity v Institutes processes and procedures for equipment maintenance and operation v Checks with business users through telephone or email on service satisfaction conditions 11 v Checks on quality control on procured goods and services v Implements network security v Allocates resources as per departmental budget v Recommends distribution of network infrastructure v Recommends disposal of obsolete equipment v Maintains spares at optimum levels v Evolves job descriptions and participates in the recruitment process v Mentors formulates and appraises departmental staff v Checks on staff performance through station visits and user supports v Any other duties that may be assigned by incumbent’s superiors Qualifications: v Bachelors’ Degree in Computer Science/Information Systems or equivalent v Post graduate degree is an added advantage v At least 6 years’ experience in an enterprise networking environment v Extensive knowledge of CISCO routers, switches and firewalls v Extensive knowledge of Alcatel IBPX platform v Extensive knowledge of structured cabling and fibre connectivity v Thorough knowledge of Microsoft products and hardware installations v Knowledge of Linux is an added advantage v Knowledge of Project Management or PRINCE 2 will be an added advantage v Clean Class 4 Driver’s license is a prerequisite Other Attributes: v Self-starter with ability to work under pressure and beyond stipulated hours v Ability to work both independently and as part of a team v Good communication and people skills v Unquestionable integrity
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae and certified copies of academic and professional qualifications, by not later than Monday, 27th February 2017, in envelopes clearly indicating the position being applied for. Applications should be addressed to: The Acting Director, Human Resources & Administration Zimbabwe Revenue Authority 6th Floor, ZB Centre Cnr. First Street / Kwame Nkrumah Avenue P. O. Box 4360 HARARE

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DATABASE ADMINISTRATOR – LEVEL 9 (1 POST) – HEAD OFFICE Responsibilities: v Installing, updating and upgrading database management system v Preparing and configuring database environment for application installation v Participating in application modelling walk-throughs to review entity relationship diagrams and process diagrams for conformance standards and completeness of requirements 12 v Recommending database management systems and hardware platforms to be used in system implementations v Assigning and controlling names used for the various portions of database including transaction codes, elements, tables, records, schema and sub schema v Ensuring adequate security safeguards are in place to control access to all databases v Allocating disk space for new data tables and monitor space utilisation for existing data tables v Creating and maintaining documentation of database errors and solution to help resolve future problems v Preparing periodic reports on the status of all database systems and database usage v Performing workload analysis and memory management on database and application systems v Monitoring performance and updating parameters to provide fast query responses to front-end users v Implementing and managing Oracle tools and technology including but not limited to ASM, FRA, Flashback database and RMAN v Performing daily backup operations, ensuring all required database schemas are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary v Writing database documentation, including data standards, procedures and definitions for the data dictionary (metadata) v Any other functions as assigned by supervisor Qualifications: v Bachelors’ Degree in Computer Science/Information Systems and Management or equivalent v Oracle OCA/OCP certified v Business Intelligence Certification (Oracle/SAP/Microsoft) is an added advantage v At least three (3) years working experience in database administration v Clean Class 4 Driver’s licence is a prerequisite Other Attributes: v Ability to work both independently and as part of a team v Good communication and people skills v Self-starter with ability to work under pressure and beyond stipulated hours v Unquestionable integrity
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae and certified copies of academic and professional qualifications, by not later than Monday, 27th February 2017, in envelopes clearly indicating the position being applied for. Applications should be addressed to: The Acting Director, Human Resources & Administration Zimbabwe Revenue Authority 6th Floor, ZB Centre Cnr. First Street / Kwame Nkrumah Avenue P. O. Box 4360 HARARE

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SAP BASIS ADMINISTRATOR – LEVEL 9 (1 POST) – HEAD OFFICE Responsibilities: v Installing and configuring SAP systems v SAP performance monitoring and tuning v Administration of SAP transport change management v Monitors Database table space growth, estimate growth and sizing requirements v Performs daily backup operations, ensuring all required system data is successfully v backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary v Monitors SAP environment with appropriate tools and assist in troubleshooting v Upgrading of database and other related products v Kernel patching, Database patching and installation of Support packs fix packs, etc. v Setting up of Early Watch Alert (EWA) in Solution Manager, review the report weekly and implement suggest solutions v Works closely with other teams (Storage Area Network (SAN), Application Management Services (AMS), Operating System (OS), Network) v Implements system and data security policies on the SAP environment v Coordinates and Administers system maintenance windows v Completes quality documentation for the SAP environments v Participates in project development cycle as per allocated tasks and activities v Any other duties that may be assigned by incumbent’s superiors Qualifications: v Bachelors’ Degree in Computer Science/Information Systems or equivalent v At least 3 years’ experience in an SAP Basis Administration environment v Must have extensive experience in Oracle databases v Must have extensive experience in Solaris, Linux and Windows operating systems v Knowledge of SAP Solution Manager will be an added advantage v Administration knowledge of SAP HANA will be an added advantage v SAP Basis Administration certification or SAP Academy attendance will be an added advantage v Knowledge of SAP ASAP methodology will be an added advantage v Clean Class 4 Driver’s licence is a prerequisite 14 Other Attributes: v Ability to work both independently and as part of a team v Good communication and people skills v Self-starter with ability to work under pressure and beyond stipulated hours v Unquestionable integrity
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae and certified copies of academic and professional qualifications, by not later than Monday, 27th February 2017, in envelopes clearly indicating the position being applied for. Applications should be addressed to: The Acting Director, Human Resources & Administration Zimbabwe Revenue Authority 6th Floor, ZB Centre Cnr. First Street / Kwame Nkrumah Avenue P. O. Box 4360 HARARE

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SAP SUPPORT ANALYST – LEVEL 9 (1 POST) – HEAD OFFICE Responsibilities: v Troubleshooting deployed respective SAP Module error or problems v Gathers business requirements for the respective SAP modules v Assists business understand SAP system or SAP module capabilities v Defines gaps between business requirements and as- is SAP module solutions v Satisfies business requirements by configuring or re-configuring respective SAP Modules v Works with ABAP and integration developers to identify and implement custom solution as required by business v Defines and creates test case scenarios for business users for the various modules v Testing and deploying solutions to the production systems in conjunction with key module owners and users Documentation of the SAP Module configurations v Training the SAP end users, where necessary and preparing end user training material v Utilises SAP end users, where necessary and preparing end user training material v Utilises SAP software to determine and communicate changes that are needed in business processes v Any other duties that may be assigned by incumbent’s superiors Qualifications: v Bachelors’ Degree in Computer Science/Information Systems or equivalent v At least 3 years’ experience in an SAP Enterprises Resources Planning (ERP) environment v Strong system analysis skill, and an excellent knowledge of business principles v SAP certification or SAP Academy attendance in at least one module will be an added advantage v Knowledge of SAP ASAP methodology will be an added advantage v Appreciate or knowledge of SAP Solution Manager will be an added advantage v Clean Class 4 Driver’s licence is a prerequisite 15 Other Attributes: v Self-starter with ability to work under pressure and beyond stipulated hours v Ability to work both independently and as part of a team v Good communication and people skills v Unquestionable integrity
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae and certified copies of academic and professional qualifications, by not later than Monday, 27th February 2017, in envelopes clearly indicating the position being applied for. Applications should be addressed to: The Acting Director, Human Resources & Administration Zimbabwe Revenue Authority 6th Floor, ZB Centre Cnr. First Street / Kwame Nkrumah Avenue P. O. Box 4360 HARARE

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HELPDESK OFFICER – LEVEL 11 (1 POST) Responsibilities: v Receiving queries from ZIMRA stations by phone, email or in person v Offering first line support to clients v Logging all queries and distributing such queries to relevant personnel or sections within ICT Section v Receiving, logging and dispatching equipment to/from stations referred for repair and making follow-ups for outstanding equipment and queries v Issuing and accepting application forms for Customs Assigned Numbers v Performing administrative duties for superiors v Any other duties that may be assigned by incumbent’s superiors Qualifications: v Higher Diploma in Computer Science/ Information Systems or equivalent v A degree in Computer Science or Information Systems would be an added advantage v Full knowledge of MS Office products v Demonstrated High level of Computer Literacy v At least one year experience in systems administration v Knowledge of ASYCUDA, networking and SAP is an added advantage v A clean class four driver’s licence is an added advantage Other Attributes: v Self-starter with ability to learn and work under pressure and beyond stipulated hours v Unquestionable integrity v Ability to work both independently and as part of a team v Good communication and people skills 16
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae and certified copies of academic and professional qualifications, by not later than Monday, 27th February 2017, in envelopes clearly indicating the position being applied for. Applications should be addressed to: The Acting Director, Human Resources & Administration Zimbabwe Revenue Authority 6th Floor, ZB Centre Cnr. First Street / Kwame Nkrumah Avenue P. O. Box 4360 HARARE
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