Zimbabwejobs263

Zimbabwejobs …………………………………………………… Project Support Assistant JOB TITLE: Project Support Assistant Reporting to: Secretary General PURPOSE OF JOB a) To support the effective planning, implementation, and reporting required, to deliver the Enhancing the Contribution of Local Authorities to Governance and Development in Zimbabwe project. b) The incumbent will be expected to undertake thorough situational analyses/needs assessments, capacity building assessments, develop and manage intervention strategies, implement agreed activities and provide timely reports to inform actions and decisions. c) The ability to work with the Secretary General to implement the project in a timely and effective manner is critical. MAIN DUTIES Duties and Responsibilities Working closely with the Secretary General, and in line with the agreed project framework the Project Assistant will: • Assist in the development, design and delivery of the project implementation plan • Assist in the

Zimbabwejobs …………………………………………………... VIP hosts x 30 VIP hosts x 30 Responsibilities Include: Welcoming guests in a friendly and professional way Addressing and escalating customer complaints Providing information about facilities, programs and other services Job brief We are looking for a Guest Relations Officer to provide high-quality service to our VIP guests. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Responsibilities Review arrival lists to welcome guests Attend to VIPs and answer their inquiries Provide information about amenities, area and venues Anticipate guest needs and build rapport with guests Address customer complaints and escalate to Guest Relations Manager Record information i