jobs
Contact Centre Agents
Duties and Responsibilities
Job Description:
- Handle inbound and outbound calls in a professional and courteous manner.
- Handle social media enquiries in a timeous and professional manner.
- Provide customers with information about products/services and resolve any
inquiries or issues they may have.
- Maintain accurate records of customer interactions and transactions.
- follow up on customer enquiries.
- Follow communication scripts and guidelines to ensure consistency and quality
service.
- Meet performance targets related to call quality, customer satisfaction, and
productivity.
Qualifications and Experience
Requirements:
- Excellent communication skills and a pleasant phone manner.
- Ability to use a computer and maneuver various social media platforms
- Strong problem-solving abilities and the ability to think on your feet.
- Previous customer service experience will be an added advantage.
- Ability to work well in a team environment.
- At least 2 A level subjects.
How to Apply
How
to Apply:
Candidates
interested in the positions above should see their CVs to the following
address:
The
Administrator
Corporate 24 Healthcare
6 Bath Road
Harare
OR
email to recruitment@corp24med.com
Please clearly state the
position you are applying for on the subject line.
General Hands
Duties and Responsibilities
Description
- Assist with general cleaning and maintenance tasks.
- Perform manual labor tasks, such as lifting and moving materials.
- Support other team members in various departments as required.
- Follow safety protocols and guidelines to ensure a safe working environment.
Qualifications and Experience
Requirements:
- Physical strength and stamina to perform manual labor tasks.
- Ability to work well in a team and follow instructions.
-Previous experience in a similar role in the healthcare sector will be an
added advantage.
- Willingness to learn and take on new tasks.
- At least 5 o level subjects.
How to Apply
How
to Apply:
Candidates
interested in the positions above should see their CVs to the following
address:
The
Administrator
Corporate 24 Healthcare
6 Bath Road
Harare
OR
email to recruitment@corp24med.com
Please clearly state the
position you are applying for on the subject line.
Expires 10 Jun 2024
Programme Support Intern
UNDP supports the formulation and implementation of
national plans for achieving inclusive and sustainable growth and full and
productive employment. In this regard, the Zimbabwe CO intends to establish a
fully functioning Prosperity Pillar. This Pillar will focus on supporting
transformative steps which are urgently needed to shift Zimbabwe onto a
sustainable and resilient path while leaving no one behind. The strategy for
the CO will be to support the following: -
Integrated planning for
inclusive and sustainable growth;
Supporting employment creation, decent work, and redistributive programmes to
address poverty, inequality, and exclusion; and
Mobilizing and scaling up financing for enabling transition to inclusive and
sustainable growth.
Interventions to address the poverty challenge, focusing interventions at both
macro and subnational levels.
Duties and Responsibilities
Duties
and Responsibilities
<The
intern will assist in the following duties and responsibilities:
Support the establishment and functioning of the Prosperity Pillar.
Support the gathering and sharing information on the effective and efficient
Prosperity Pillar in the Zimbabwean context.
2. Support the implementation of key activities that promotes inclusive growth
and prosperity in Zimbabwe.
3.
Provide support in the creation of strategic partnerships and implementation of
the resource mobilization strategy focusing on the achievement of the following
results:
Support in tracking and
updating on new and available opportunities for funding.
Logistics support on the meetings and workshops preparations
Coordinate and follow up with internal colleagues for administration.
Participate in meetings and note-taking.
4. Other: Support other/ad hoc activities as seen relevant and needed.
Qualifications and Experience
Competencies
Interest and motivation in working in an international organization.
Good analytical skills in gathering and consolidating data and research for
practical implementation.
Outgoing and initiative-taking person with a goal-oriented mind-set.
Communicates effectively when working in teams and independently.
Good in organizing and structuring various tasks and responsibilities.
Displays cultural, gender, religion, race, nationality, and age sensitivity and
adaptability.
Response positively to feedback and differing points of view.
Consistently approaches work with energy and a positive, constructive attitude.
>
Required Skills and Experience
Education:
Applicants to the UNDP internship programme must at the time of application
meet one of the following requirements:
Have
graduated with a university degree in Economics, Business Studies, Development
Studies, International Development or equivalent.
Be enrolled in a postgraduate professional traineeship program in Economics,
Business Studies, Development Studies, International Development or equivalent.
Skills:
Good research and analytical
Good writing
Ability to interpret and analyze economic data
Proficiency in data analysis and statistical tools
IT skills:
Knowledge
and proficient user of Microsoft Office productivity tools;
Knowledge and proficient user of Video Conferencing tools such as Zoom and
Microsoft Teams
Language skills:
Fluent English required.
Knowledge of other UN languages is an advantage.
Mental Health Officer
OBJECTIVES OF THE PROGRAMME
The main objectives of the
Special Initiative for Mental Health in the WHO Representative Office in
Zimbabwe is to assist the Ministry of Health &Child Care (MOHCC),
particularly the Mental Health Department other relevant institutions and
partners in implementing the five year program by building and consolidating
their capacity to plan, implement, monitor and evaluate Mental health
prevention, detection, treatment and care activities as well as to strengthen
coordination among different partners and stakeholders for effective
programming
Duties and Responsibilities
DESCRIPTION
OF DUTIES
•Oversee the overall
timeliness and quality of all program deliverables of the Special Initiative
for mental healthoperational work plan, assure compliance with WHO rules and
regulations,and efficiently deliver related services/products within the country.•Provide
technical support to the Ministry of Health and other lineministries and their
technical departments in the review and implementation ofthe of mental health
strategy through the Special Initiative for Mental Health as part of the
Universal Health coverage ensuring care that is timely,efficient, equitable and
people centered. •Coordinate with the international and national stakeholders
(includingUN/NGO and civil society organizations and institutions working in
the field of mental health to optimize mental health service delivery
•Contribute to the mobilization of adequate and sustained resources forthe
development and implementation of mental health activities.•Facilitate the
development of community-based mental health servicesand contribute to the
development and strengthening of secondary level specialist psychiatric
services.•Provide technical guidance to develop, implement and
disseminatestrategic information, policies and guidelines with stakeholders and
partnersas well as monitor and evaluate implementation of mental health plans
and the integration of mental health in the primary health care.•Monitor
implementation of the Grand Challenge Canada Fund (GCC) on the FRIENDZ project
•Facilitate and advocate for strategic partnerships to enhance public private
partnerships for health and fostering joint Mental Health integration into
other programs•Promote and support Operational/Implementation Research to
identify innovative strategies which inform national policies, strategies and
enable evidence-based decision making and programming for Mental health and the
documentation of best practices in Mental Health awareness,
prevention,detection, treatment, and care.•Monitor impact of pandemics like
Covid-19 and Floods and any emergencies that impact on people's psychosocial
wellbeing and identify innovative strategies to ensure continued delivery of
these essential services.•Prepare monthly and quarterly progress reports of
activities accomplished.•Perform any other related incident-specific duties, as
required by thefunctional supervisor.
Qualifications and Experience
REQUIRED
QUALIFICATIONS
Education
Essential:
Degree in psychiatry,clinical psychology, social work or allied sciences from
an accredited/recognizedinstitute.
Desirable: Masters in a mental health field, post-graduate qualificationor
specialized training in (a) public health (b) clinical psychology or
psychiatry;Training in delivering interventions in MNS disorders, training in
WHOQuality Rights
Experience
Essential:
At leasttwo (2 ) years of practical experience in the assessment,development
and implementation of policies, strategies, and action plans for nationallevel
Mental health in a developing country.
Desirable: Experience of managing national mental health programme(s) including
experience withi mplementing WHO's Mental health Gap Action Programme (MHGAP),
in capacity building, developing, and promoting collaborative partnerships.
Relevant work and in WHO, other UN agencies, relevant nongovernmental, and
health cluster partners. A minimum of 3 years of working experience in large
public health projects would be an asset
Skills
Ability
to establish harmonious working relationships and to function within
multi-disciplinary and multi-cultural teams.•Ability to consolidate information
from multiple sources and preparestrategic information and reports for decision
makers•Ability to lead and achieve consensus and coordination
throughteambuilding•Ability to communicate clearly and concisely, orally and in
writing.
WHO Competencies
Teamwork
Respecting and promoting individual and cultural differences
Communication
Building and promoting partnerships across the organization and beyond
Ensuring the effective use of resources
Creating an empowering and motivating environment
Use of Language Skills
Essential: Expert knowledge
of English.
Desirable:
How to Apply
https://careers.who.int/careersection/ex/jobdetail.ftl?job=2403526
Information and Communications Technology Officer
The ICT Officer will be responsible for the
implementation, coordination, troubleshooting, and content management of the YA
E-Learning Platform, working closely with the e-learning platform development
team to ensure the successful launch, adoption, and utilization of the
platform. ICT Officer will also work closely with the Young Africa Zimbabwe
team to manage computer systems, hardware, software, and networks. ensuring
they are secure and free of vulnerabilities. He/she must also ensure that the
organization's data and information is protected, backed up, and recoverable in
case of a disaster.
Duties and Responsibilities
Develop and implement
strategies to promote platform uptake and usage among target users.
Oversee the implementation of the YA E-Learning Platform in coordination with
the development team. This includes managing user registration, monitoring
platform usage, tracking user progress within courses, providing user support,
coordinating with stakeholders, conducting quality assurance checks, and
driving continuous improvement efforts such as implementing updates,
improvements and new features based on user needs and industry trends.
Coordinate with the Young Africa team and development team to ensure the
platform is seamlessly incorporated into existing systems and widely adopted by
users.
Provide technical support and troubleshooting assistance to platform users.
Address any functionality issues or user concerns promptly and effectively.
Collaborate with the development team to resolve technical issues as needed.
Ensure that the platform's courses, resources, and user materials are
organised, accurate, and accessible, and make necessary updates to keep the
content current and aligned with organisational goals
Monitor user engagement and feedback to continuously improve content quality.
Conduct training sessions for trainers and users on platform usage and best
practices.
Evaluate training effectiveness and make recommendations for improvements.
Effective support to users (including staff, learners, and guests). Deliver
effective and efficient support for all Young Africa users including hardware
and software installations, troubleshooting and system configuration assistance
to ensure compliance with YA operational requirements and relevant ICT
regulations.
Hardware and software deployment of institution owned and operated equipment -
including staff terminals, printers, and publicly accessible PCs.
Hardware and software setup for institutional terminals - in addition to acting
as an administrator for those terminals.
Qualifications and Experience
●
Bachelor's degree/Diploma in Education/Adult Education, Educational Technology,
●
Diploma or Bachelor’s
Degree in Information Systems, Information Technology, or related field.
●
Proven experience (at least 3 years) in e-learning platform management,
preferably in the context of vocational education and training (VET) or related
programs.
●
Familiarity with Learning Management Systems (LMS) and e-learning
tools/software.
●
Strong analytical skills, problem-solving, and critical thinking abilities.
● A
prospect who is self-motivated, detail-oriented, and can work well in a team is
what Young Africa look for in potential candidates.
Proven experience in ICT support and administration, with a strong technical
background in IT systems and networks.
Solid understanding of network protocols, security principles, and best
practices.
Proficiency in installing, configuring, and troubleshooting hardware and
software components, including servers, routers, switches, and firewalls.
Experience in project management, security systems, or database design can also
be an added advantage.
Skills and Attributes
• Sound working knowledge of all Microsoft operating systems and Office 365
products.
• Good communication skills, including the ability to provide clear
explanations, both in person and on the phone, of technical aspects in plain
language understandable by all.
• IT Security Tools (Anti-virus / Device Encryption / Group Policy Use).
• Sound working knowledge of networking concepts such as IP, DHCP, DNS.
●
Strong coordination skills with the ability to manage multiple tasks and
stakeholders.
●
Excellent communication and interpersonal skills for collaboration and user
support.
●
Technical proficiency in e-learning platforms, content management, and
troubleshooting.
●
Knowledge of instructional design principles and best practices.
●
Analytical mind set for monitoring, evaluation, and continuous improvement.
●
Fluency in English;
How to Apply
Interested candidates should
send one-page motivational letter including expected salary, and a detailed CV,
not more than 3 pages to humanresources.yazim@youngafrica.org by the 6th of May
2024. Send the cover letter and CV as one page.
1x Procurement, Admin and Contracts Officer
The Procurement, Admin and Contracts Officer, will be
responsible for monitoring and ordering supplies, delivery of supplies and
promoting collaborative system with suppliers to ensure quality services are
provided for the organization.
Duties and Responsibilities
• Updating and managing the
Supplier List annually.
• Acquisition of quotations, correspondences, and prepare evaluation
documentation in strict accordance with the BZ Procurement Policy.
• Maintain appropriate records to ensure that the procurement process,
decision, and contractual agreements are accurately documented for
accountability and audit purposes.
• Ensure that the Procurement Tracker is up to date and maintained as live
document for consultation with program leads.
• Ensure that all procurement and supply requirements are procured and
delivered in accordance with timescales set and agreed with the requesting
departments/projects.
• Ensure that goods and supplies are procured and delivered in line with the
specifications stated in the purchase order.
• Prepare Service Level Agreements in consultation with Human Resources.
• Conduct supplier assessments (visual compliance, suitability, and capacity to
provide goods and services in liaison with the Procurement committee.)
• Facilitate supplier payments by ensuring timely submissions of invoices to
finance for processing.
• Monitors supplier performance-related issues i.e., key performance indicators
such as right quality, right quantity, and price variations.
• Facilitating the sign off and maintenance of trade agreements, Service Level
Agreements and Leases
• Provide support to the preparation of procurement plans.
• Orient staff on organisational procurement process.
Qualifications and Experience
• Degree in Purchasing and
Supply, Supply Chain Management or equivalent.
• Diploma in Procurement and Supply from CIPS an added advantage.
• Computer literary and proficiency in MS Office, email and internet.
• A minimum of 4 years` professional experience in a similar position in a
high-volume entity.
• Good verbal and written communication skills.
• Strong organizational skills and ability to multitask.
• Ability to think critically and creatively.
• Ability to work effectively in a fast-paced environment.
• Must be flexible, willing to work with irregular hours.
• Fluency in English, Shona and or Ndebele
How to Apply
To
apply for this position, please submit a cover letter, CV, and three references
(including name, organization, phone number, and email address) to
receruitments@bantwana.co.zw with position title in the subject line and
complete the link https://forms.gle/JQHdiqxRMSDHf5ND7.
https://forms.gle/JQHdiqxRMSDHf5ND7
Human Resources Manager
WE ARE HIRING
HUMAN RESOURCES MANAGER
An IT Company based in Harare is looking for a well-seasoned Human Resources
Manager. The ideal candidate should be proactive, possess good leadership
skills, be innovative, and be an all-rounder HR practitioner.
Duties and Responsibilities
Duties and Responsibilities
1. Develop and implement HR strategies and initiatives aligned with the overall
business strategy.
2. Bridge management and employee relations by addressing demands, grievances,
or other issues.
3. Manage the recruitment and selection process.
4. Support current and future business needs through the development,
engagement, motivation, and preservation of human capital
5. Develop and monitor overall HR strategies, systems, tactics, and procedures.
6. Oversee and manage a performance appraisal system that drives high
performance.
7. Assess training needs to apply and monitor training programs
8. Management reports and provides decision support through HR metrics.
Qualifications and Experience
Education
1. A Degree in Human Resources Management
2. A Master's degree in Business Administration or related is an added
advantage.
Experience
1. At least 5 years experience in a senior managerial position.
2. Experience in the IT or Telecoms industry is an added advantage.
How to Apply
Send your resume
pamelav@globaltechhcc.net
No later than 18 May 2024
TRACTOR DRIVER TRAINER x 1
The Tractor Driver Trainer shall be responsible for
training and monitoring tractor drivers and operators and ensuring the proper
use of tractors by operators and drivers within the department. The incumbent
will also perform any other duties assigned by the Tractor Manager.
Duties and Responsibilities
• Training Drivers on proper
machine handling, operation, and maintenance.
• Ensure proper risk assessment is done before operations.
• Conduct refresher courses for all tractor drivers.
• Perform damage analysis on tractors within the estate.
• Participate in recruitment and selection of tractor drivers.
• Monitoring the cleaning proceedings of all Tractors.
• Coordinating with the training department for all periodical assessments.
• Keeping a record of all training issues in liaison with the training
department.
• Developing and updating training manuals, SOPs, and Checklists.
Qualifications and Experience
PERSON
SPECIFICATIONS AND ATTRIBUTES
• Active and energetic as the job requires a hands-on approach.
• Able to communicate effectively with people at different levels.
QUALIFICATIONS, EXPERIENCE
and SKILLS
• Certificate in training of Tractor Drivers and Implements operation.
• 2 years of related experience as a trainer in the industry.
• Able to produce good workmanship.
• Attention to detail.
How to Apply
Interested
persons should submit written applications clearly marked the position being
applied for together with detailed Curriculum Vitae and scanned certified
copies of both academic and professional qualifications NOT LATER THAN 6th May
2024 to;
Human Resources
Manager-Harvesting
GreenFuel Chisumbanje or
alpha.maenga@greenfuel.co.zw
YELLOW MACHINE OPERATOR TRAINER x 1
The Yellow Machine Operator Trainer shall be responsible
for training and monitoring all Yellow Machine operators and ensuring the
proper use of machines by operators within the company. The incumbent will also
perform any other duties assigned by the Tractor Manager.
Duties and Responsibilities
• Training Operators on
proper machine handling, operation, and maintenance.
• Ensure proper risk assessment is done before operations.
• Conduct refresher courses for all Yellow Machine operators.
• Perform damage analysis on yellow machines within the estate.
• Participate in recruitment and selection of Yellow Machine operators.
• Monitoring the cleaning proceedings of all Yellow Machines.
• Coordinating with the training department for all periodical assessments.
• Keeping a record of all training issues in liaison with the training
department.
• Developing and updating training manuals, SOPs, and Checklists.
Qualifications and Experience
PERSON
SPECIFICATIONS AND ATTRIBUTES
• Active and energetic as the job requires a hands-on approach.
• Able to communicate effectively with people at different levels.
QUALIFICATIONS, EXPERIENCE
and SKILLS
• Certificate in training of Yellow machine operators.
• 2 years of related experience as a trainer in the industry.
• Able to produce good workmanship.
• Attention to detail.
How to Apply
Interested
persons should submit written applications clearly marked the position being
applied for together with detailed Curriculum Vitae and scanned certified
copies of both academic and professional qualifications NOT LATER THAN 6th May
2024 to;
Human Resources
Manager-Harvesting
GreenFuel Chisumbanje or
alpha.maenga@greenfuel.co.zw
Executive Assistant (Reporting to the GCEO)
We seek to engage an individual who is qualified and well
experienced in General Management.
Duties and Responsibilities
• Managing the day-to-day
operations of the business.
• Developing and executing a comprehensive operational strategy aligned with
the vision and business strategy for the organisation.
• Directing the development and implementation of company policies and
procedures.
• Preparing and submitting regular comprehensive reports for senior management.
• Supervising the timeous production, analysis and interpretation of monthly,
half yearly, and annual management reports and financial statements.
• Working closely with senior management in developing annual plans and budgets.
• Monitoring budget performance and variance initiating corrective action.
• Maintaining good relationships with existing customers and other key industry
stakeholders in order stay abreast of industry trends, market dynamics and
emerging technologies so as drive innovation and maintain our competitive edge.
• Defining and tracking key performance indicators (KPIs) to assess the success
and impact of business strategies in order to make data-driven decisions for
continuous improvement.
• Ensuring compliance to policies, governance guidelines, national policies and
all relevant statutes.
• Providing mentorship, guidance and professional development opportunities to
team members, empowering them to reach their full potential.
Qualifications and Experience
• First degree in any
technical or commercial field.
• A post graduate qualification would be a distinct advantage.
• A minimum of 5 years working experience in a senior position.
• Experience working in a manufacturing set up would be a distinct advantage.
• Strong leadership and people management skills.
How to Apply
hr@shepco.co.zw
Expires 04 May 2024
Energy Storage Solution (ESS) Supervisor
CITI After Sales Center Zimbabwe was established in Hong
Kong in 2009 with an aim to provide professional service support to mobile
phones and other electronic consumer products, and over the years has become a
leading service brand for consumer electronics in South East Asia, Middle East
and Africa. Currently, Carlcare is providing full-service support for TECNO,
Itel & Infinix three worldwide famous mobile phone brands. Therefore, CITI
After Sales Center Zimbabwe wishes to invite qualified candidates to fill the
position of ESS Supervisor to be based in Harare.
Duties and Responsibilities
Below are the requirements
and duties that will be required from the candidate;
ESS Supervisor Responsibilities:
1. Conduct comprehensive market research to analyze consumer behavior, market
trends, and competitor activities.
2. Develop marketing plans and campaigns in alignment with company objectives
to attract potential customers and retain existing ones.
3. Collaborate with cross-functional teams, including sales, product
development, and design, to ensure successful execution of marketing
initiatives.
4. Create and manage engaging content for various marketing channels, including
social media, websites, and email campaigns.
5. Monitor and analyze campaign performance, making data-driven decisions to
optimize marketing efforts.
6. Organize and participate in promotional events and trade shows to enhance
brand visibility.
7. Identify and build relationships with key industry influences and potential
partners to maximize marketing reach.
8. Provide regular reports on marketing activities, performance, and results to
management.
Qualifications and Experience
Requirements:
1. . Bachelor degree in Solor Energy or any related field.
2. 3-5 years working experience. Solar power work experience, Solar power and
inverter research experience is preferred.
3. Excellent learning comprehension, innovation ability, logical reasoning
ability and information processing ability.
4. Good research skills, English reading and writing skills, data analysis
skills;
5. Should have systematic analysis logic and framework, independent analysis
and judgment ability.
6. Should have a deep and unique insight into the industry covered, and have a
strong understanding of the business model and core competitiveness of
outstanding companies in the industry;
How to Apply
If you are a results-driven
individual with a strong understanding of the Zimbabwean market and have the
passion to make a positive impact, we encourage you to apply for this exciting
opportunity. Please submit your detailed resume and cover letter, highlighting
your relevant experiences and why you are the perfect fit for this position on
the email provided; HR.ZW@transsion.com. not later than 06th May, 2024. Hand
delivered applications will not be received at this point.
Digital Marketer
Applications are invited from suitably qualified
applicants to fill the following post within a Group company - an equal
opportunity employer.
Duties and Responsibilities
• write and dispatch email
marketing campaigns
• research new online media opportunities that may benefit the business
including mobile, social media, development of blogs and forums
• design website banners and assist with web visuals
• communicate with clients, affiliate networks and affiliate partners
• conduct keyword research and web statistics reporting
• contribute to social media engagement and brand awareness campaigns
• use web analytics software to monitor the performance of client websites and
make recommendations for improvement
• contribute to company and industry blogs and manage e-communications
• assist with paid media, including liaising with digital advertising agencies
• develop and integrate content marketing strategies
• keep up to date with current digital trends
• manage the contact database and assist with lead generation activities
• Present, promote and sell products/services using solid arguments to existing
and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to
meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize
satisfaction.
Qualifications and Experience
• Strong attention to detail.
• Diploma in Digital Marketing/Equivalent
• Clean Class 4 Driver’s License.
• At least two years’ experience in the related field.
How to Apply
Interested candidates should
email their resumes to recruitment@prodex.co.zw not later than 3 May 2024.
Accounting Officer
This is an exciting opportunity for an experienced and
sharp Bookkeeper to join a renewable energy company. The opportunity offers a
great working environment.
Duties and Responsibilities
Accounts Receivables:
• Prepare and process invoices accurately and efficiently: create invoices,
enter them into the accounting system, and track payments.
• Manage debtors: chase outstanding payments, resolve disputes, and maintain
accurate records.
• Generate reports on accounts receivables
Accounts Payables:
• Assist with bills and ensure timely payments to vendors: verify invoices and
manage creditor disputes.
• Complete bank and other reconciliations to ensure the company’s financial
records are accurate and up to date.
• Monitor and manage ZIMRA compliance: ensure that the company’s payroll taxes
are accurate and paid on time.
General Ledger & Reporting:
• Maintain accurate accounts: record all financial transactions in the general
ledger, track assets and liabilities, and prepare financial statements.
• Prepare and distribute monthly financial reports: income statements, balance
sheets, trial balances, and other financial reports.
• Maintain accurate filing of documents to ensure properly organized and easily
accessible
Qualifications and Experience
• Accounting Diploma/Degree.
• A solid understanding of accounting principles.
• Experience with QuickBooks, Pastel and proficiency in Microsoft Excel is a
must.
• Ability to analyse data and implement robust strategies.
• Excellent organizational and time management skills, with the ability to
prioritize tasks and meet deadlines.
• Strong communication and interpersonal skills, with the ability to
communicate effectively with all levels of the organization and external
stakeholders.
• Ability to maintain confidentiality and handle sensitive information.
• Clean Class 4 driver's licence.
How to Apply
Send
Application letter and CV to powerlifenergy@hotmail.com
Expires 08 May 2024
Hospitality Lecturer
Duties and Responsibilities
Responsibilities:
●
Facilitate training that will increase the skills and knowledge of the
Hospitality trainees.
●
Ensure training meets required learning outcomes and prepares students for
national examinations and onward progression.
●
Plan and scheme for training programs as required.
●Prepare
students and artisans for Trade Test Preparations.
●
Assigning and assessing students’
coursework, tests, exercises, and examinations.
●
Keep a record of all required documents, tools and resources of the Department.
●
Coordinate with the Principal in sourcing departmental requirements and
post-training evaluation.
●
Establish and maintains collaborative relationships with other organizations in
the Education/Hospitality sectors and develop a network of resources and
contacts to further expand the departmental programs.
●
Assists in the marketing of the school and sourcing for new students.
●
Train various short courses, college based and bespoke programs for individual
students and organizations.
● Assist and prepare students
for internship and attachment as well as participation on the job market and
self-employment.
Qualifications and Experience
Qualifications
●Minimum
of a Diploma in Tourism and Hospitality Management from a recognized
institution preferably a polytechnic.
●A
journeymen card cook Class 1 is a must.
●A
Diploma in Education or a National Diploma in Technical/Vocational Education.
●5
years experience in the similar environment will be an added advantage.
●
Knowledge of student affairs handling and management.
●Hands
on knowledge of the Hospitality industry.
●Clean
Class 4 drivers license is a distinct advantage.
Job Application Details
How to Apply
Interested and qualified
candidates should send an application letter, CV, certified copies of
educational and professional certificates to technicalcollegezim@gmail.com by
05 May 2024.
General Manager - Hospitality Industry
As the General Manager, you will oversee all aspects of
the hotel's day-to-day operations, with a strong focus on Food and Beverage
management, conferencing, events and accommodation.
Your strong leadership skills and attention to detail will ensure that our
guests receive outstanding service and that our hotel, restaurant & bar
runs efficiently.
We are looking for a candidate who is highly organized, has excellent
communication and interpersonal skills, and is able to handle multiple tasks
and priorities.
If you thrive in a fast-paced environment and have a passion for delivering
exceptional hospitality, we want to hear from you.
Duties and Responsibilities
Represent the Brand in
projecting a credible image to the market and community.
Lead from the front and by example in all facets of operations and service.
Be visible around the hotel and show an active interest in your colleagues'
welfare and customer service.
Ensure optimal compliance with corporate responsibilities, local health and
safety, and other statutory regulations
Evaluate changes in guest needs, guest mix and market demands.
Recommend appropriate products/ services and operational changes as necessary.
Ensure that all operations departments are maximising revenue and profit
potentials while minimizing costs and staying within budget guidelines.
Analyze monthly P&L and month-end reports, identify deviation from business
plan goals.
Manage performance issues that arise within the operational departments.
Train, develop, coach and counsel, conduct performance evaluations and resolve
problems of departmental heads and team members.
Qualifications and Experience
Degree in Hospitality or a
related field.
Minimum of 5 years of experience in hotel operations management or a similar
role.
Strong leadership and interpersonal skills.
Exceptional customer service and communication skills.
Knowledge of industry best practices and trends.
Ability to analyze financial reports and implement strategies for improvement.
Familiarity with hotel management systems and software.
Ability to work flexible and extended hours and manage multiple priorities and
properties.
*Analytical skills, strength as a developer and a leader of others, creativity,
and strong planning skills are essential for this position.
How to Apply
Please email your CV and
Cover Letter to admin@odysseylodge.co.zw
*Only applications sent before Monday, 6 May 202 will be considered.
Housekeeper
An estate in Vumba is looking for a housekeeper.
Duties and Responsibilities
Role scope
Cleaning and tiding up of rooms.
Dust and polish various surfaces and furniture
Vacuum, sweep, and mop floors
Empty trash bins
Change linens and towels and replace toiletries
Provide laundry services
Restock cleaning supplies
Report any issues that require maintenance
Any other duties as assigned
Qualifications and Experience
Professional Qualifications
and competences
At least 1 year working experience
Preferably Hotel housekeeping experience and people management capabilities
Self-starter and self-motivated
Able to work without supervision
Meticulous attention to detail
Able to follow instructions
Time-management skills
How to Apply
If interested e-mail CV and
application letter at jobvacancies546@gmail.com
Due date 3 May 2024
Manicaland residents who are willing to relocate to Vumba are encouraged to
apply
IRRIGATION GRADUATE TRAINEE x 1
Applications are invited from suitably qualified and
experienced individuals to fill the above vacancy that has arisen in the
Irrigation and Drainage Department Middle Sabi Estate. The successful
applicants will work under the supervision of Irrigation and Drainage Engineer
whilst performing the duties as stated below.
Duties and Responsibilities
• Designing and installation
of both new and existing modifications of water supply, irrigation, and
drainage systems
• Managing water reticulation operations.
• Agronomical irrigation management for sugarcane crop under various irrigation
systems used.
• Repairing and maintaining of irrigation and drainage systems structures or
components for both estates
Qualifications and Experience
• A degree in Agricultural
Engineering /Irrigation with at least 2.1 class.
• Aged 30 years and below.
• Good trouble shooting and problem-solving skills, with high knowledge of safe
working standards and housekeeping.
• Ability to work with minimum or no supervision.
• A team player.
How to Apply
Interested
persons should submit written applications clearly marked the position being
applied for together with detailed Curriculum Vitae and copies of both academic
and professional qualifications NOT LATER THAN 8 MAY 2024 to;
Human Resources Manager Agric
GreenFuel, Chisumbanje
Or
davis.nkosa@greenfuel.co.zw
PROPERTY
NEGOTIATORS – Tarzich Properties
Experienced or
eager to learn.
Own a laptop and smartphone.
Must have traceable references.
Good time management & organisational skills.
Strong negotiation skills.
Self motivated & result oriented.
Owning a vehicle is an added advantage.
Job Application
Details
APPLICATION
DETAILS
Send ‘CV’ to: tarzichproperties@gmail.com Applications Deadline: 30
May 2024 (+263) 789 155 971 7 Bradfield Road Hillside, Harare
HUMAN RESOURCES
MANAGER
An IT Company
based in Harare is looking for a well-seasoned Human Resources Manager. The
ideal candidate should be proactive, possess good leadership skills, be
innovative, and be an all-rounder HR practitioner.
Duties and
Responsibilities
Duties and Responsibilities
1. Develop and implement HR strategies and initiatives aligned with the overall
business strategy.
2. Bridge management and employee relations by addressing demands, grievances,
or other issues.
3. Manage the recruitment and selection process.
4. Support current and future business needs through the development,
engagement, motivation, and preservation of human capital
5. Develop and monitor overall HR strategies, systems, tactics, and procedures.
6. Oversee and manage a performance appraisal system that drives high
performance.
7. Assess training needs to apply and monitor training programs
8. Management reports and provides decision support through HR metrics.
Qualifications and
Experience
Education
1. A Degree in Human Resources Management
2. A Master’s degree in Business Administration or related is an added
advantage.
Experience
1. At least 5 years experience in a senior managerial position.
2. Experience in the IT or Telecoms industry is an added advantage.
Job Application
Details
APPLICATION
DETAILS
Send your resume pamelav@globaltechhcc.net No later than 18 May 2024
INFORMATION AND
COMMUNICATIONS TECHNOLOGY OFFICER – Young Africa Zimbabwe
The ICT Officer
will be responsible for the implementation, coordination, troubleshooting, and
content management of the YA E-Learning Platform, working closely with the
e-learning platform development team to ensure the successful launch, adoption,
and utilization of the platform. ICT Officer will also work closely with the
Young Africa Zimbabwe team to manage computer systems, hardware, software, and
networks. ensuring they are secure and free of vulnerabilities. He/she must
also ensure that the organization’s data and information is protected, backed
up, and recoverable in case of a disaster.
Duties and
Responsibilities
Develop and implement strategies to promote platform
uptake and usage among target users.
Oversee the implementation of the YA E-Learning Platform in coordination with
the development team. This includes managing user registration, monitoring
platform usage, tracking user progress within courses, providing user support,
coordinating with stakeholders, conducting quality assurance checks, and
driving continuous improvement efforts such as implementing updates,
improvements and new features based on user needs and industry trends.
Coordinate with the Young Africa team and development team to ensure the
platform is seamlessly incorporated into existing systems and widely adopted by
users.
Provide technical support and troubleshooting assistance to platform users.
Address any functionality issues or user concerns promptly and effectively.
Collaborate with the development team to resolve technical issues as needed.
Ensure that the platform’s courses, resources, and user materials are
organised, accurate, and accessible, and make necessary updates to keep the
content current and aligned with organisational goals
Monitor user engagement and feedback to continuously improve content quality.
Conduct training sessions for trainers and users on platform usage and best
practices.
Evaluate training effectiveness and make recommendations for improvements.
Effective support to users (including staff, learners, and guests). Deliver
effective and efficient support for all Young Africa users including hardware
and software installations, troubleshooting and system configuration assistance
to ensure compliance with YA operational requirements and relevant ICT
regulations.
Hardware and software deployment of institution owned and operated equipment –
including staff terminals, printers, and publicly accessible PCs.
Hardware and software setup for institutional terminals – in addition to acting
as an administrator for those terminals.
Qualifications and Experience
● Bachelor’s degree/Diploma in Education/Adult
Education, Educational Technology,
● Diploma or Bachelor’s Degree in Information Systems,
Information Technology, or related field.
● Proven experience (at
least 3 years) in e-learning platform management, preferably in the context of
vocational education and training (VET) or related programs.
● Familiarity with
Learning Management Systems (LMS) and e-learning tools/software.
● Strong analytical
skills, problem-solving, and critical thinking abilities.
● A prospect who is
self-motivated, detail-oriented, and can work well in a team is what Young
Africa look for in potential candidates.
Proven experience in ICT support and administration, with a strong technical
background in IT systems and networks.
Solid understanding of network protocols, security principles, and best
practices.
Proficiency in installing, configuring, and troubleshooting hardware and
software components, including servers, routers, switches, and firewalls.
Experience in project management, security systems, or database design can also
be an added advantage.
Skills and Attributes
• Sound working knowledge of all Microsoft operating systems and Office 365
products.
• Good communication skills, including the ability to provide clear
explanations, both in person and on the phone, of technical aspects in plain
language understandable by all.
• IT Security Tools (Anti-virus / Device Encryption / Group Policy Use).
• Sound working knowledge of networking concepts such as IP, DHCP, DNS.
● Strong coordination
skills with the ability to manage multiple tasks and stakeholders.
● Excellent communication
and interpersonal skills for collaboration and user support.
● Technical proficiency in
e-learning platforms, content management, and troubleshooting.
● Knowledge of
instructional design principles and best practices.
● Analytical mind set for
monitoring, evaluation, and continuous improvement.
● Fluency in English;
APPLICATION
DETAILS
Interested candidates should send one-page motivational letter including
expected salary, and a detailed CV, not more than 3 pages
to humanresources.yazim@youngafrica.org by the 6th of May 2024. Send
the cover letter and CV as one page.
size=1 width="100%" align=center>
GENERAL HANDS –
Corporate 24 Hospital Group
Duties and
Responsibilities
Description
– Assist with general cleaning and maintenance tasks.
– Perform manual labor tasks, such as lifting and moving materials.
– Support other team members in various departments as required.
– Follow safety protocols and guidelines to ensure a safe working environment.
Qualifications and Experience
Requirements:
– Physical strength and stamina to perform manual labor tasks.
– Ability to work well in a team and follow instructions.
-Previous experience in a similar role in the healthcare sector will be an
added advantage.
– Willingness to learn and take on new tasks.
– At least 5 o level subjects.
Job Application
Details
APPLICATION
DETAILS
Candidates interested in the positions above should see their CVs to the
following address: The Administrator Corporate 24 Healthcare 6 Bath Road Harare
OR email to recruitment@corp24med.com Please clearly state the
position you are applying for on the subject line.
ASSISTANT MENTOR –
Action for Youth Foundation Trust
Reports to:
Project Mentors.
Action for Youth Foundation Trust is seeking to engage an
Assistant Mentor who will be assisting Project Mentors in conducting capacity
building programs in the organization at voluntery basis.
Duties and Responsibilities
– Preparing capacity building meetings.
– Preparing cash requests and liquidations.
– Chairing Capacity Building Trainings.
– Report writing.
– Any other duties assigned by the supervisor.
Qualifications and Experience
– At least a Diploma in Office Management, Business
Administrations, Development Studies from a reputable institution.
– At least 2 years of experience at a similar role.
Job Application
Details
APPLICATION
DETAILS
To apply send your resume and application letter
to recruitmentafyftrust@gmail.com on or before 8 May 2024. Indicate
the position applied in the subject line.
Photographer - Consultant (Zimbabwe)
Location: Harare, Sub Saharan Africa,
ZW
Company: British Council
We support peace and prosperity by building connections,
understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the
skills, confidence and connections to transform their lives and shape a better
world in partnership with the UK. We support them to build networks and explore
creative ideas, to learn English, to get a high-quality education and to gain
internationally recognised qualifications.
Working with people in over 200 countries and
territories, we are on the ground in more than 100 countries. In 2021–22 we
reached 650 million people.
Role Purpose
To
support local photography needs, working closely with the Hub Design Manager
and Regional marketing and communication teams. The Part-Time photographer will
be responsible for attending key British Council events and managing projects
which involve taking pictures and editing them for social media and press,
ensuring all pictures taken align with our brand guidelines. They will drive a
focus on standardisation of the images while still ensuring pictures taken meet
the objectives of our events.
Duties and Responsibilities
Main Accountabilities:
Project Support:
This role will be limited to the country in which the
photographer will be based. The main role of the photographer will be to
capture relevant images at events and at British Council offices which are in
line with our brand guidelines. They will:
Work closely with external partners and colleagues to
produce high-quality photographic images.
Use different techniques to enhance the photographs as required.
Use photo manipulation software such as Adobe Suite to get desired results.
Recommend creative ideas to exceed expectations of goals and objectives.
Use artistic knowledge to enhance and compose photographs.
Review sets of photographs and select the best results.
Operate various photographic equipment such as single lens reflex cameras and
film or digital cameras and lighting.
Managing self and others
Maintains brand standards/creative quality in region,
supported by the Design Manager.
Keeps abreast of production software and technology to ensure industry
standards.
Supports the implementation of the equality, diversity, and inclusion (EDI)
framework for photography by demonstrating inclusion of diversity in creatives
across both print and digital and implementing EDI recommendations.
Relationship and Stakeholder Management
Proactively
builds and maintains collaborative relationships with internal peers and
stakeholders to ensure integrated, joined up and future-proofed working.
Acts as a Brand Ambassador, helping deliver a strong British Council brand.
Qualifications and Experience
Minimum/Essential Qualifications:
Relevant degree or demonstrable equivalent level of
experience
Role specific knowledge and experience:
Proven experience as a photographer (please submit
portfolio).
Detailed knowledge of photography art and lighting.
Strong creative presence and artistic flair.
Able to follow instructions clearly to achieve desired results.
Able to stand and move around for long periods at a time and willing to work
post 5.00 pm.
Desirable
Stakeholder
management and influencing.
Ability to assess creative projects and assets.
https://careers.britishcouncil.org/job/Harare-Photographer-Consultant-%28Zimbabwe%29-Sub/1064063601/
IRRIGATION SCHEDULING FOREMAN
An exciting opportunity has arisen for
interested, ambitious and highly motivated individuals to join Agronomy
Department at Green Fuel Private Limited. The successful applicant will work
under the supervision of an Irrigation Scheduling Engineer whilst performing
the duties as stated below and any other duties as assigned.
Duties and Responsibilities
•
Developing irrigation schedules based on sugarcane water requirements and
growth, soil moisture levels and weather conditions.
• Monitoring soil moisture sensors and weather forecasting apparatuses.
• Oversee the operation and maintenance of lay-flat irrigation system.
• Manage water application rates in the sugarcane fields.
• Collecting and analysing data on soil moisture, rainfall, evapotranspiration
rates, and crop growth as well as keeping related records.
• Providing and coordinate irrigation related services to other departments as
per requests.
• Determining sugarcane water needs at different growth rates in liaison with
an Agronomist.
Qualifications and Experience
•
National Diploma in Agriculture / Agronomy / Irrigation Engineering or any
other related field of study.
• Specialization in irrigation management and a degree related to the mentioned
above is beneficial.
• Experience and knowledge of irrigation scheduling techniques, including soil
moisture monitoring, evapotranspiration calculation, and crop water
requirements is needed.
• Ability to use irrigation management software and tools for scheduling and
analysis.
• Basic understanding of agronomic principles related to crop water needs and
growth stages.
How to Apply
Interested individuals should submit applications clearly
marked the position being applied for together with detailed Curriculum Vitae
and copies of both academic and professional qualifications (in a
single-continuous document) NOT LATER THAN 03 MAY 2024 to;
Human
Resources Manager Agric
GreenFuel, Chisumbanje
Or
Email: energy.mutakaya@greenfuel.co.zw
Lecturer - Journalism and Media Studies
Lecturing
Duties and Responsibilities
Planning
Conducting Lectures
Assessing students
Reporting
Qualifications and Experience
Degree or
professional qualification in Journalism and Media/Mass Communication
Lecturing experience an added advantage
How to Apply
email
applications and CVs to: rumbidzai@speciss.co.zw
Expires 02 May 2024
Accounts Clerk
Our client in the manufacturing
industry is seeking a detail-oriented and diligent Accounts Clerk to join its
team. The ideal candidate will possess strong knowledge in accounts statutory
regulations, proficiency in tax procedures, and a solid understanding of basic
accounting principles. The role involves supporting the accounting department
in various tasks related to financial transactions, record-keeping, and
compliance.
Duties and Responsibilities
l
l Assist
in maintaining accurate financial records by recording day-to-day transactions.
l Ensure
compliance with accounting standards, statutory regulations, and tax laws.
l Prepare
and process invoices, payments, and expense reports in a timely manner.
l Reconcile
bank statements and other financial documents to ensure accuracy.
l Assist
in the preparation of financial reports, including balance sheets, income
statements, and cash flow statements.
l Collaborate
with other departments to gather financial data and resolve discrepancies.
l Support
the preparation of tax returns and assist with tax planning activities.
l Handle
inquiries from vendors, clients, and internal stakeholders regarding financial
matters.
l Assist
with audit preparations and provide necessary documentation as required.
l Maintain
confidentiality of financial information and adhere to internal controls.
Qualifications and Experience
•
Bachelor’s degree/Diploma in Accounting, Finance, or related field preferred.
• Proven experience as an Accounts Clerk or similar role added an advantage.
• Strong knowledge of accounting principles, statutory regulations, and tax
laws.
• Proficiency in accounting softwares.
• Excellent attention to detail and accuracy in data entry and record-keeping.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• The candidate must be willing to relocate to Bulawayo
How to Apply
If you
meet the above criteria, kindly submit your updated CV to
certifiedtalents.recruit@gmail.com with the subject line accounts clerk. Only
shortlisted candidates will be contacted
Expires 26 May 2024
Property Investment Business Plan:
Terms of reference
A local organization is seeking for
the services of a property market consultant to assist with developing a
business plan and market analysis for investing in low-medium income
residential properties that the organization can consider for investment purposes
or income generation.
Duties and Responsibilities
2.
Specific Terms of Reference
The Consultant will execute the following:
• Give an overview of the property market trends in Zimbabwe, and in particular
low-medium residential property market
• Conduct a comprehensive assessment of the types of low-income residential
properties available in the market suitable for investment by an NGO.
• Identify the most suitable low-medium income residential areas for investment
purposes
• Conduct a thorough assessment of financial projections including capital
investments, revenues, expenses and profit projections
• Provide ideas on the most suitable arrangement for managing the property
portfolio
• Assist with identifying properties most suitable for investment purposes.
2.1 Deliverables
• A Business Plan that outline all the expected deliverables above.
• Presentation of the Business Plan to the organization.
• More specific TORs will be disclosed to the successful candidate.
Qualifications and Experience
3.
Applicant requirements/ Relevant qualifications
• A registered estate agent company or a property investment analyst.
• Over 5 years demonstrable experience in property investments.
How to Apply
4. To
apply
Persons and companies with the above requirements and qualifications are
encouraged to submit their proposals which include profile, mention of similar
previous related work carried out and the financial proposal. Applications
which do not contain all the above documents will be regarded as incomplete and
will not be considered. Applications must be addressed to
procurementzw@gmail.com by the 7 May 2024. The title Property Investment should
be clearly stated in the email subject. Only shortlisted candidates will be
contacted.
SENIOR ICT ASSOCIATE : NETWORK,
SECURITY AND SUPPORT
Duty Station: Harare, Zimbabwe
Position: SENIOR ICT ASSOCIATE : NETWORK, SECURITY AND
SUPPORT
Reports To: HEAD, INFORMATION AND COMMUNICATION
TECHNOLOGIES
Job Type: Contract
Available Slots: 1
Application Deadline: 17 May 2024
Duration of Appointment: Fixed-term contract of two (2)
years (renewable, subject to satisfactory performance)
Nationality: To be eligible for appointment, candidates
must be nationals of the Republic of Zimbabwe or nationals of any of the Member
States of the Organization, resident in Zimbabwe and holding a valid Zimbabwean
work permit.
Job Purpose
Within
delegated authority, provide effective ICT network, security, and support
services to ensure the smooth running of internal business processes and
creating more satisfying service experiences for both internal & external
clients who interface with the organization’s ICT platforms.
Duties and Responsibilities
Key Result Areas
- ICT helpdesk and support
- Network and cybersecurity administration
- ICT infrastructure maintenance
- Data and technical documentation
Principal Duties
1.Implement information systems security policies,
procedures, and protocols to protect the organization’s information systems,
networks, and ICT infrastructure.
2.Deliver an excellent ICT service through proactive
development and maintenance, and implementation of an ICT Helpdesk.
3.Diagnose and resolve any hardware, software, or
connectivity problem(s) with minimum delay.
4.Provide training to end-users on the use of standard
systems and applications and security best practices.
5.Perform quality assurance procedures to ensure client
satisfaction.
6.Install, configure, test and deploy server hardware and
software, including Local Area Network, Office 365, Operating Systems, Database
systems, firewall, Domain Name Server (DNS), , intrusion detection and
prevention systems, access controls and various cyber security software.
7.Collaborate with internal teams to identify and
prioritize ICT network, security risks, and support system requirements.
8.Monitor and assess potential security threats and
vulnerabilities and proactively address them.
9.Monitor internet and bandwidth efficiency.
10.Perform tasks related to scheduled service requests,
including equipment replacement, equipment installation/de-installation,
returns to stock, site surveys, etc.
11.Maintain the ICT asset register.
12.Provide advice and support to internal clients
regarding ICT standards and workflow processes.
13.Assist with the collection and analysis of data as
well as preparation of data presentations and reports for information sharing,
responding to queries, knowledge management, planning and decision making.
14.Assist in developing budgets for network, security,
and support systems initiatives.
15.Keep updated on cybersecurity threats and tools and
adapt security measures accordingly.
16.Perform
any other duties as may be required.
Qualifications and Experience
Qualification and Experience
- Bachelor Degree in Computer Science/Information Systems.
- 3 years ICT network, security, and systems experience
including firewalls, intrusion detection and prevention systems and data
encryption technologies in a large international organization and/or
corporation.
- Supervisory experience is an added advantage.
- Professional certification in Cyber Security/Networks
Information Security/Internet Security/Risk Management.
Competencies and Skills required
- Demonstrated ability to lead security initiatives and
develop security policies.
- Solid and demonstrated understanding of ICT
applications, and system networks.
- Good technical skills, ability to conduct network
maintenance, provide server services and user support.
- Ability to perform analysis, modelling, and
interpretation of data in support of decision-making.
- Demonstrates professional competence and mastery of
subject matter.
- Conscientious and efficient in meeting commitments,
observing deadlines, and achieving results.
- Excellent communication and interpersonal skills.
- Sound knowledge of industry trends and best practices
in ICT.
- Ability to work independently and collaboratively with
internal and external stakeholders.
- Outstanding problem-solving skills, and meticulous
attention to detail.
- Ability
to work under pressure in a fast-paced environment.
How to Apply
https://www.aripo.org/vacancy-detail/senior-ict-associate-network-security-and-support-1714044816
HEAD, STRATEGY, BUSINESS DEVELOPMENT
& RESEARCH
Reports To: DIRECTOR, BUSINESS
TRANSFORMATION & DEVELOPMENT
Job Type: Contract
Available Slots: 1
Application Deadline: 17 May 2024
Duration of Appointment: Fixed-term contract of five (5)
years (renewable, subject to satisfactory performance)
Nationality: To be eligible for appointment, candidates
must be nationals of a Member State of the Organization. Nationals of
unrepresented Member States namely; Cabo Verde, The Gambia, Kingdom of Lesotho,
Liberia, Mauritius, São Tomé and Príncipe, Seychelles, and Somalia are strongly
encouraged to apply.
Job Purpose
To engage
in ARIPO’s strategic formulation and execution and coordinate associated
strategic initiatives. Optimise business-focused and outcomes-based business
development and research strategies to exploit current and potential business
opportunities in the Intellectual Property (IP) space, to foster business
growth and sustainability.
Duties and Responsibilities
Key Result Areas
- Corporate strategy -planning and delivery
- Business Development
- Research & Development
- Performance Management
- Project Management
Principal Duties
1.Strategy formulation, execution, monitoring, and
evaluation
2.Gather crucial data on global Intellectual Property
(IP) insights, operational performance, innovation, markets, etc. from various
internal and external sources to inform strategic priorities.
3.Assist directorates and departments to identify,
evaluate, and analyse evolving strategic priorities, and track strategic
objectives and goals.
4.Provide professional input into the Organization-wide
annual planning and budgeting process by distilling the Organization’s
strategic goals and Key Performance Indicators (KPIs) into annual activity
plans.
5.Maintain a credible and robust operating performance
database for ARIPO KPIs to enable comprehensive assessment of operational
efficiency and management decision-making.
6.Utilize the Balanced Scorecard framework to track and
report on strategy execution against KPIs and to inform relevant interventions.
7.Undertake strategy risk assessment, identify mitigation
measures, and maintain the strategy risk matrix.
8.Assist in developing proposals to harness business
development opportunities for the existing ARIPO Industrial Property Protocols
to drive financial growth and sustainability.
9.Collaborate with relevant directorates and departments
in engagements with IP stakeholders including Member States, research
institutions, inventors, creators, SMEs, etc., in positioning ARIPO as the
preferred regional system for the protection and commercialization of IP.
10.Develop content on publications in respect of
industrial property protocols, laws, and technology commercialization and
marketing of IP for the benefit of innovators, researchers, and other relevant
parties.
11.Prepare IP data and analytics in the areas of
innovation and socio-economic development to support decision-making.
12.Track and communicate the status of ARIPO Industrial
Property Protocols quarterly.
13.Provide critical inputs for the development of model
policies and guidelines for the protection of patents and innovations and
commercialization of IP in the Member States.
14.Design the framework to facilitate access to and
retrieval of IP or technology information from ARIPO IP information databases
by Member States, Staff, Users, Patent Agents, researchers, and related parties.
15.Manage the development and production of the ARIPO
Industrial Property Journal.
16.Build
and manage a high-performing departmental team by providing leadership, and
effective utilization of the Balanced Scorecard Performance Management System
ensuring that aligned KPIs are in place for the achievement of departmental
goals.
Qualifications and Experience
Qualification and Experience
- Bachelor’s Degree in Strategic Management/Business
Studies/Sciences/Social Sciences.
- A Master’s Degree in Strategic Management/Business
Administration Degree (MBA) is an added advantage.
- Seven (7) years of traceable work experience in
strategic management3 years of which must have been in a similar role and at
management level.
Competencies and Skills required
- Demonstrate expertise is strategic management.
- Solid and demonstrated understanding of the Balanced
Scorecard Framework, or any other related strategy frameworks.
- Demonstrated expertise in project and programme
planning, management, and reporting.
- Adept at aligning strategic planning to the overall
organizational business planning process.
- In-depth understanding of innovation based on
Intellectual Property, and science and technology.
- Strategic mindset and capacity to translate strategic
thinking into a compelling plan of action.
- Strong business acumen and capability to analyze and
interpret relevant data.
- Demonstrated ability to make prudent, timely, and
well-determined decisions, taking due account stakeholder interests and
perceptions.
- Strong research skills and analytical capabilities.
- Excellent verbal and written communication skills.
-
Proficiency with the Microsoft Office suite, management information systems
(MIS), and statistical analysis software.
How to Apply
https://www.aripo.org/vacancy-detail/head-strategy-business-development-research-1714045667
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